Whether you ordered through our own website or through one of our partners (marketplaces), we are happy to help you arrange your return quickly and easily. Below you will find exactly where to go. This keeps things clear and helps us make traveling together more sustainable.
Order placed on R2Bstore.nl
Did you order from www.r2bstore.nl? Then please register your return using the button below:
To reduce unnecessary returns and thus contribute to a cleaner planet, we ask for a small contribution towards the return costs. As a company, we cover approximately half of the costs, while the remaining contribution is paid by you as the customer.
The following rates apply for returns within the Netherlands and Belgium:
âŦ2.50
Mailbox parcel
âŦ2.95
Standard parcel
Return policy
Products must be returned unused and in their original packaging
Returns are possible within 30 days of receipt
Keep your proof of purchase for quick processing
Return costs will be deducted from your refund
Refund will be issued within 14 days of receipt of return
Return instructions
01
Register your return
Open the link to Returnless
02
Enter data
Enter your order number with # and zip code
03
Return label
Dutch orders can be dropped off with a digital label (no printer needed). For parcel shop deliveries or Belgian returns, you will receive a printable label.
04
Letterbox delivery?
Will your order fit through the letterbox? Then please return your parcel to us as a letterbox parcel.
05
Order via Marketplace
Please note: Did you place your order through a Marketplace? Then different return instructions apply. Please consult our return policy on the relevant marketplace!
Order via Bol.com or Amazon
Go to your Bol.com or Amazon account to register your return.
Products must be returned unused and in their original packaging
Returns are possible within 30 days of receipt
Keep your proof of purchase for quick processing
Return costs will be deducted from your refund
Refund will be issued within 14 days of receipt of return
